Our Commitment to Your Satisfaction
At Power Thrive™, customer satisfaction is important to us. We want you to have a clear understanding of the refund and return options that may be available with your purchase. Eligible orders are covered by a 60-day money-back guarantee, unless a different guarantee period is specifically stated on the applicable product or order page.
60-Day Money-Back Guarantee: If you are not satisfied with your purchase and your order qualifies under the applicable guarantee terms, you may request a refund within 60 days of the purchase date. Refund eligibility may be subject to the specific terms provided at the time of purchase.
How to Request a Refund: To request a refund, contact the appropriate customer support or payment provider associated with your order before the applicable refund period expires. Please provide relevant order information, such as your order number and the email address used when placing the order, so your purchase can be identified.
Return Instructions: If returning a product is required for your particular order, the applicable support team will provide instructions regarding the return process. Please follow the instructions provided and use the appropriate return address or method. Do not send products to an address that has not been confirmed by the applicable support team.
Refund Processing: Once an eligible refund request has been reviewed and approved, the refund will generally be processed through the original payment method used for the purchase. The time required for the funds to appear in your account may vary depending on the payment processor, financial institution, or card issuer.
Exchanges: Depending on the product and applicable order terms, an exchange or replacement may be available instead of a refund. Please contact the relevant support team to determine whether an exchange option applies to your order.
Product-Specific Terms: Some products, promotions, or purchase offers may have different refund periods, eligibility requirements, or return conditions. Always review the refund information displayed on the applicable product page and order confirmation before submitting a request.
Orders Processed by BuyGoods: If your purchase was processed through BuyGoods, refund requests and order-related matters may be handled through the applicable BuyGoods customer support system. For detailed information, please review the official BuyGoods Refund Policy.
Orders Processed by ClickBank: If your purchase was processed through ClickBank, refund requests and transaction-related questions may be handled through ClickBank's applicable customer support process. Please review the official ClickBank website for available support and refund information.
Payment and Billing Questions: If you do not recognize a charge, have a question about a payment, or need assistance identifying the company that processed your transaction, please review your order confirmation and payment statement first. The payment processor listed in your transaction information can help direct you to the appropriate support channel.
Refund Eligibility: Refund eligibility depends on the applicable product terms, purchase date, guarantee period, and any conditions presented during the checkout process. Requests submitted after the applicable refund period may not qualify for a refund.
Important Information: Please do not provide complete credit card numbers, passwords, security codes, or other sensitive payment credentials when contacting support. Only provide the order information reasonably necessary to locate and review your purchase.
Need Help? If you have questions about a refund, return, order, payment, or exchange, please contact the appropriate support team through the official customer service channel associated with your purchase. We recommend contacting support as soon as possible if you believe you may be eligible for a refund.
Policy Updates: This Refund Policy may be updated from time to time to reflect changes in products, services, payment providers, business practices, or applicable requirements. Any updated version will be posted on this page.
Thank You: Thank you for choosing Power Thrive™. We appreciate your purchase and are committed to providing clear information about available refund and return options.